FAQs

Frequently Asked Questions


Can multiple plants be combined into one shipment to reduce shipping costs?

Consolidating multiple plants into one shipment does not necessarily reduce shipping costs for us or our customers. Unlike many other products, live plants cannot simply be packed more tightly without increasing the risk of damage during transit. Trying to fit several plants into a smaller package may lower shipping costs slightly, but it can also lead to bent foliage, broken leaves, or other damage—and we never want a customer to have that experience.

To help ensure every plant arrives in excellent condition, each plant is typically secured in its own protective box with custom, handmade wooden supports that keep it stable throughout its journey. When customers order multiple plants, we often secure those individual boxes together or use a larger box when appropriate to accommodate multiple plants. This approach is primarily for convenience and protection rather than cost savings, as the carrier's shipping charges are often very similar whether the plants travel separately or together.

Our meticulous packing process is designed to give every plant the best possible chance of arriving in excellent condition. We intentionally use spacious boxes to help prevent leaves from being bent or damaged during transit. While we continually look for ways to keep our plants affordable, our highest priority is making sure every plant arrives healthy, secure, and ready to thrive.

Thank you for your understanding and for appreciating the care we put into every order.

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Can you ship my plant bare root?

To help ensure every plant arrives healthy and in excellent condition, we follow a carefully developed packing process that has been refined through years of shipping live plants across the United States. Because of this, we're unable to modify our standard shipping method by sending plants bare root.

Each plant is securely packed in its pot using custom, handmade wooden supports that keep it stable throughout its journey. Our protective packing system is specifically designed around potted plants, helping to reduce movement during transit and protect the foliage from damage. We also intentionally use spacious boxes to minimize the risk of bent or broken leaves.

While shipping plants bare root may seem like a way to reduce shipping costs, it can place additional stress on the plant and requires a completely different packing process. To provide every plant with the best possible chance of arriving safely and ready to thrive, we consistently ship our plants in their pots using our proven packaging methods.

Thank you for your understanding and for appreciating the care we put into every order.

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📷 Could You Send Photos of the Specific Plant I’ll Be Receiving?

We completely understand wanting to see the exact plant before purchasing. However, because we maintain a large and constantly changing inventory of live plants, we are unable to provide individual photos of plants before shipment.

Taking, managing, and reserving specific plants for photo requests would significantly slow order preparation and delay shipping for all customers.

Instead, we carefully select one of the healthiest, fullest, and highest-quality plants available at the time of shipping that closely matches the photos, size, and description shown in the listing.

Because every plant is a unique living specimen, natural variations in shape, size, color, and growth habit are to be expected and are part of what makes each plant unique.

Our goal is to provide every customer with beautiful, healthy plants while preparing and shipping orders as efficiently as possible.

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Do you have a physical nursery where I can shop in person?

305 Greenery is an online nursery specializing in shipping tropical plants throughout the United States. At this time, we do not have a retail storefront or offer in-person shopping.

Our nursery is organized around growing, caring for, and carefully preparing plants for shipment rather than accommodating retail visitors. This allows us to focus on providing healthy, high-quality plants that are professionally packed and delivered safely to customers nationwide.

Whether you're ordering a single plant or adding to a growing collection, we take great pride in selecting and packing every order with the same level of care and attention.

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Does the plant come with flowers?

It depends on the specific plant and its current stage of growth. Some plants may arrive with flowers or flower spikes, while others may not. Flowering is a natural process influenced by factors such as the season, the plant's maturity, and growing conditions.

Our product photos are intended to showcase the beauty and characteristics of each variety, including its flowers when in bloom. Unless a listing specifically states otherwise, the presence of flowers in the photos does not guarantee that the plant you receive will be blooming at the time of delivery.

If you purchase a "One of a Kind" plant, you will receive the exact specimen shown in the photos. However, because flowers are naturally short-lived and live plants experience the normal stresses of shipping, blooms may fade or finish before or during transit. This is a normal part of the plant's natural growth cycle and is not an indication of poor health.

Our priority is always to provide healthy, vigorous plants that will continue to grow and reward you with beautiful blooms for years to come.

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Have your plants been treated with fertilizers or plant protection products?

Yes. Like most professional nurseries, we use fertilizers as part of our regular growing program to produce healthy, vigorous plants. Proper nutrition plays an important role in developing strong root systems, healthy foliage, and overall plant quality.

When necessary, we may also use horticultural products to help prevent or control pests and diseases. These treatments are applied responsibly and only when needed to maintain the health and quality of our plants.

Before shipping, every plant is carefully inspected to ensure it meets our quality standards. Our goal is to provide healthy, well-established plants that arrive ready to thrive in their new home.

If you have specific concerns about fertilizers, pesticides, or growing practices, please feel free to contact us before placing your order. We're always happy to answer your questions.


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🌿Your plant care

📦 After-Arrival Care: Acclimation & Soil Drying

When receiving a plant—especially by mail—help it acclimate to its new environment and recover from travel stress.

Key Considerations

  • Soil may still be moist on arrival due to shipping. Only water if dry.
  • Soil should show drying progress daily; usually within 2 days.
  • If slow to dry, causes may include humidity, low light, or poor airflow.

How to Help Soil Dry Faster

  • Keep the nursery pot out of decorative pots for airflow. A fan helps too.
  • Terracotta pots wick moisture quickly (be gentle with roots).
  • Switching to an airy, free-draining mix is most effective—time it carefully.
  • Improve conditions: more light, airflow, or warmth speeds drying.

Light

Place in bright, indirect light after arrival. Once adapted, you can test other spots.

Quick Reminder: Patience is key in the first week—avoid overwatering while the plant settles in.

👉 Full article with detailed guidance: What to Do When Receiving the Plant →

☀️ Light Requirements

Indoors: Most plants love bright, indirect light. Rotate monthly for even growth. Avoid harsh midday sun on tender foliage.

Outdoors: Match the tag: full sun (6+ hrs), part sun, or shade. Ease plants into brighter spots over 7–10 days.

👉 More detail in our full guide: Read the complete guide →

💧 Watering Wisely

Water when the top 1–2″ feel dry (most tropicals). Water slowly until you see drainage, then empty saucers. In winter, reduce frequency.

👉 See routines & seasonal tips: Read the complete guide →

🪴 Soil Quality

Use a free-draining mix: quality potting soil + perlite/lava rock + orchid bark or coco chips. Adjust chunkiness by plant type.

👉 Mix ratios & tweaks by plant: Read the complete guide →

🌸 Fertilizing for Growth

During spring–summer, feed every 4–6 weeks at half strength. Microbe boosters = “probiotics” for roots; pair with a balanced fertilizer.

👉 Schedules & product types: Read the complete guide →

🌡️ Humidity & Temperature

Most tropicals enjoy 45–60% RH; use a humidifier or group plants. Keep away from AC/heat drafts. Ideal temps: 65–85°F.

👉 Winter tips & acclimation: Read the complete guide →

✂️ Pruning & Deadheading

Remove yellowing leaves and leggy stems to promote fullness. Sterilize tools. For bloomers, deadhead spent flowers to encourage more.

👉 How to shape & time cuts: Read the complete guide →

🪴 Repotting When Needed

Repot every 1–2 years or when roots circle the pot. Size up only 1–2″. Refresh the mix and water thoroughly after repotting.

👉 Timing, sizing & aftercare: Read the complete guide →

🐛 Pest Control

Check new plants and leaf undersides regularly. Treat early with insecticidal soap or neem. Isolate heavy infestations to protect others.

👉 Full article on prevention & treatment: Plant Pest Control Guide →

💧 Drainage is Key

Always ensure a path for extra water. Use saucers with holed nursery pots—or try our rock-reservoir method for closed-bottom planters.

👉 Full article on no-drainage pots: How to Use Pots Without Drainage →

👉 See more general drainage tips: Read the complete guide →

👀 Watch for Stress Signals

Yellow tips, brown edges, drooping, or stalled growth = check light, watering, and soil. Adjust one variable at a time and monitor for a week.

👉 Troubleshooting checklist: Read the complete guide →

💧 How do I use a decorative pot with no drainage?

Build a rock “reservoir,” keep the plant in a holed nursery pot on top of the rocks, and water as usual. Excess water collects between the rocks—away from the soil—so roots stay healthy and oxygenated.

  • 2–4″ layer of large rocks or lava rock
  • Nursery pot (with holes) sits on top
  • Free-draining mix: potting soil + perlite/orchid bark + coco/peat

👉 Read the detailed guide: Full article →

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How should I protect my tropical plants during cold weather?

Tropical plants generally prefer warm temperatures and should be protected from prolonged exposure to cold weather. Since cold tolerance varies greatly from one species to another, we recommend becoming familiar with the specific needs of your plant and monitoring local weather conditions during the cooler months.

If freezing temperatures or unusually cold weather are expected, move container-grown plants indoors or to a protected location whenever possible. If the plant must remain outdoors, covering it with a frost cloth or other suitable plant protection can help reduce the risk of cold damage. Be sure to remove the covering once temperatures warm up to allow for proper light and air circulation.

Keeping the growing medium slightly moist—but not waterlogged—can also help reduce stress during cold weather. Avoid fertilizing or repotting while the plant is experiencing temperature stress, and allow it time to recover once warmer conditions return.

With a little preparation, most tropical plants can safely make it through occasional periods of cooler weather and continue to thrive when temperatures become favorable again.


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Watering Your Bromeliad

Yes, but it’s best to let tap water sit out for 24 hours before using it. This allows chlorine to evaporate, which helps protect the sensitive inner cup of your bromeliad. If your tap water is hard (high in minerals), it may cause salt buildup or leaf spotting over time.

The best options are:

  • Rainwater – natural and ideal, especially easy to collect in South Florida.

  • Filtered water – removes harsh chemicals and minerals.

  • Distilled water – very clean and safe for sensitive plants.

Bromeliads absorb water and nutrients through their central “cup.” Chemicals like chlorine or mineral salts can collect there, damaging the plant and leading to browning or leaf burn over time.

Every 7–10 days. Empty and refill the cup regularly to prevent stagnation, rot, and mosquito larvae.

Don’t worry — one time is unlikely to hurt your plant. Just flush the cup with clean water and return to a better water source moving forward.